Sales and delivery conditions
PRICES
Are in EURO, excluding VAT, EX WORKS Maastricht, Netherlands. Subject to changes without prior notice.
Check our order conrmation for actual pricing. Our order conrmations are binding. Quotes for transportation or
transportation charges on account or invoice are for administration purpose only, the delivery condition remains EX WORKS.
ORDERS
Conrmed orders can only be cancelled after our written consent.
DELIVERY TIME
All deliveries are from stock Maastricht. In those cases where a delivery time is indicated, these indications are for reference only and can change without prior notice. It is explicitly stated that INNOVATEST Europe BV accepts no liability nor penalties in case of late deliveries.
DELIVERY
Special instructions are only accepted if stated in writing on your order and are subject to the approval of INNOVATEST Europe BV and reconrmed in writing. All shipments travel for the full risk of Buyer regardless of the party that has instructed the forwarder. INNOVATEST Europe BV is explicitly not liable for loss or damage of any goods.
ADDITIONAL CHARGES
The following charges apply for orders less than net:
Euro 250,- costs Euro 25,-
Euro 100,- costs Euro 30,-
Euro 50,- costs Euro 35,-
SHIPMENTS
We reserve the right to send partial or combined shipments for each individual order.
PAYMENTS
Unless otherwise agreed, payments to be made in advance.
A discount of 2% applies for advance payments. L/C payment: we only accept irrevocable L/C payments with payment at sight. For some countries L/C’s need to be conrmed ask our sales department for more details. Please note, we apply a xed fee for L/C administration and handling. L/C’s are net, no commissions or discounts will be accepted. In case of L/C payment, ask for our L/C check list to avoid delays or required corrections. In case of an agreed open account, payments within 30 days of invoice date unless agreed otherwise in writing. Late payments are subjected to an interest rate 3% a month. Goods delivered remain the unconditional property of INNOVATEST Europe BV until they are fully paid for.
DEMONSTRATION EQUIPMENT
In certain circumstances INNOVATEST Europe BV might provide demonstration or loan equipment. Such equipment is usually a new product from our warehouse. In case such equipment is returned to INNOVATEST Europe BV, after the loan period, and does not include the complete original packing and/or if the product is damaged in any way, INNOVATEST Europe BV keeps the right to return the product to the sender and considers the product sold. Any repairs on such product are for the account of the lender.
In addition to the general terms of sales & supply conditions applicable to commercial transactions, concerning the delivery of certified indenters and reference hardness blocks, as per the scope of UPI Laboratories the following applies:
When determining the approval of certified indenters, no consideration is given to measurement uncertainty. Regarding the recalibration period, a recommendation is provided by the respective indenters, as advised by the relevant standards for indenters.
Concerning the validity of the calibrated reference hardness block, a recommendation is provided in the calibration certificate, as advised by the applicable standards for reference hardness blocks. When determining the approval of reference hardness blocks, no consideration is given to measurement uncertainty regarding the general requirements. The standards applied in the certificates are recorded, including the year. If there is a change in standards, it is implemented within six months of publication.
CONFIDENTIALITY
Unless otherwise provided by law, the Contractor is obligated to maintain confidentiality regarding information obtained during the execution of the contract or of which they know or reasonably suspect that confidentiality is necessary. If, in the Contractor’s opinion, misunderstandings among third parties are imminent or there is a risk to persons or public health based on the results of an investigation, this releases the Contractor from their obligation of confidentiality towards the involved individuals or relevant authorities. The Contractor shall inform the Client of such disclosure.